top of page

Terms & Conditions


BONEYA reserves the right to cancel or amend any tour to suit weather conditions and farming practices, or if minimum numbers are not met. Strict safety procedures are mandated at all times, however there remains an element of inherent risk. BONEYA will not be held responsible for personal injury, loss or damage to equipment / property. Prices are subject to change based on Farm Owner / Service Provider recommendation or prevailing market conditions.

Full payment of your tour is required at time of booking.  Upon payment, you agree to and accept BONEYA Terms and Conditions and Cancellation Policy, as outlined below.

In some tours, we require a minimum of four adults to run a tour. We will advise you if any tour needs to be cancelled.  A full refund will be given if this happens.

Please be aware that your tour is not subject to partial refunds or discounts for any reason, including the weather or you or your party’s illness or failure to attend a booked and paid tour.

BONEYA reserves the right to cancel or change the duration and/or location of the tour in response to weather or environmental conditions. 

If you have any questions regarding the likely tour format and/or weather please contact BONEYA prior to your departure.

We exercise a no alcohol and smoking policy on all of our tours and BONEYA reserves the right to refuse those who do not abide by this condition. BONEYA will exclude any person intoxicated or under the influence of drugs, and if any persons do not abide by the no smoking policy

Any photography taken during your tour is for personal use only.  No pictures and imagery can be used for any commercial purposes.  Customers are informed that participation in group photos is purely voluntary, as these images are made publicly available through BONEYA social media and website channels.


  • In the event of unforeseen circumstances, tours may be cancelled by the service provider, due to safety.  A full refund will be issued.

  • If you cancel your booking 72 hours prior to your tours departure, you will be reimbursed the tour fee, minus an administration fee of 20% per person / total package cost.

       No administration fee is payable if:

  • You cancel your booking more than 72 hours before your tour, or you cancel or reschedule your booking via email with more than 72 hours of notice.

  • BONEYA is able to reschedule your booking for another date subject to availability.

  • BONEYA cancels the tour before it departs.

  • If you are not at the meeting point prior to the tours departure, are a no-show, or cancel your tour less than 72 hours before the tour departs, BONEYA cannot issue a refund.

  • All bookings must be made with no less than 36 hours notice

  • Refunds will be processed within ten working days.  Reimbursement may be made via the same format as payment was taken, or another agreed method if that is not suitable.

  • Should you wish to forgo the tour due to weather, we will endeavor (but cannot guarantee) to book you on an alternative date within 6 months.

Kindly note:

  • We cannot guarantee weather conditions or all mentioned Crops / Animals be available.

  • You are advised to be prepared for the live condition of the farm during your tour.  

  • All areas of BONEYA are a smoke free environment.

  • Strong, sturdy footwear is advisable as you will be on working farms.  

  • Warm clothing is essential, especially in the Winter/Spring months.

  • Carry Hats, Sun Glasses and Sun burn lotions as necessary

  • Photos taken on the tour are for personal use only

  • Please ensure all children are supervised as you will be on working farms.

  • To qualify for children discounts you must be prepared to provide suitable proof of age.



This Website is provided solely to assist customers in gathering information about the Farm or Agri Tour, determining the availability of travel-related goods and services, making legitimate reservations. All the information available in this website is as received from the Farm Owner / Service provider. BONEYA is no way responsible for any breach in providing committed service to visitors by the Farm Owner / Service provider. However BONEYA can handle any issues arising in such situations as complained by Visitors / service provider by communicating to appropriate parties and getting a genuine clarification / answer to complainant. It is our endeavor to ensure that an honest service is provided to the visitors. In case of violations, BONEYA shall take appropriate action on service provider as per the mutually agreed contract.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the 'Terms of Use' or 'Agreement'). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. At any time change in these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.


As a condition of your use of this Website, you warrant that

  1. You are at least 18 years of age and are of sound mind, 

  2. You possess the legal authority to create a binding legal obligation,

  3. You will use this Website in accordance with the Terms of Use, 

  4. You will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,

  5. You will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions; 

  6. All information supplied by you on this Website is true, accurate, current and complete

  7. If you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.

  8. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.


Use this Website or its contents for any commercial purpose;

Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

Deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; 'frame', 'mirror' or otherwise incorporate any part of this Website into any other website without our prior written authorization.

The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our service providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website.

Additionally, :

If your booking or account shows signs of fraud, abuse, or suspicious activity, we may cancel any bookings associated with your name, email address, or account, and close any associated accounts. If you have conducted any fraudulent activity, we reserves the right to take any necessary legal action and you may be liable for monetary losses to, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact us Customer Support.

bottom of page